Terms and Conditions
AdTractive Labs, aims to deal with its clients in a professional, timely and favorable manner. By engaging AdTractive Labs or ClickFirm Interactive with their business, the clients will be accepting the following terms and conditions:
- An independent contractor relationship will be created between the clients and AdTractive Labs / ClickFirm Interactive, and that no partnership or joint venture is intended or implied by either party.
- A date of commencement of the services will be agreed upon by both parties and charges will be applicable according to that date.
- A monthly report of performance services will be given to the clients.
- Either party may not cancel or fully transfer the service responsibilities to another service vendor before a prior notice of at least 10 business days.
- AdTractive Labs / ClickFirm Interactive reserves the right to subcontract a third party service provider for some of the service tasks.
- A person who is not a party to the Contract shall not have any rights under or in connection with it.
- If clients avail of any monthly service package of AdTractive Labs / ClickFirm Interactive then they are obliged to pay a full chargeable amount prior to the commencement of the work.
- We process our payments via bank transfer and via Razorpay’s Payment gateway services to proceed with the commencement of the work engagement.
- If AdTractive Labs / ClickFirm Interactive and the client agree on a fixed quote regarding any services then they are liable to pay 50% of the billable amount in advance, prior to the commencement of the work. The remaining 50% of the payment will have to be made within 7 days of the start date of the services.
- AdTractive Labs / ClickFirm Interactive shall invoice the clients monthly, in advance.
- Also, if the clients do not pay a monthly invoice when it is due, AdTractive Labs / ClickFirm Interactive shall terminate the services immediately. In this case, we will not be liable to issue a 10 day prior notice.
- AdTractive Labs / ClickFirm Interactive will not be liable for any indirect or consequential losses due to delay in obligated service deliverables, where the delay is because of natural or ungovernable causes.
- The clients will defend, cover and hold AdTractive Labs / ClickFirm Interactive harmless from and against any and all claims, losses, liabilities and expenses related to the services provided by AdTractive Labs / ClickFirm Interactive to the clients under this agreement, including without limitation claims made by third parties related to any false advertising claims, liability claims for products or services sold by the client, claims for patent, copyright or trademark infringement, claims due to disruption or malfunction of services provided, or for any content submitted by you for publication by AdTractive Labs / ClickFirm Interactive.
- Due to the nature of digital media, any content/information given by the clients to AdTractive Labs / ClickFirm Interactive for publication will be accessible by the public as soon as the publication is carried out. AdTractive Labs / ClickFirm Interactive will not be responsible for screening the material and any damages or losses of profit, goodwill or any business asset due to the nature of content being publicized.
- If at any time during the term of a service contract, we fail to insist upon the strict performance of any of your obligations under the service contract or any of these terms and conditions, then this will not automatically free of you from any of the obligations mentioned in the terms and conditions and will not constitute a waiver.
- Any waiver of terms and conditions will be valid officially only if it is communicated to you in writing.
Refunds and Cancellations
- We take customer satisfaction very seriously, and in special cases of refunds, the transfer will be made to the original source of payment and will be credited to your bank account in the next 5 – 7 business days (depending upon the bank) from the date of processing from our side.
- Information, like name, email, contact number, website URL that the clients provide us by filling the contact form will be kept confidential and not be exposed to a third party, without their prior consent. However, the information will be made privy to the employees of AdTractive Labs / ClickFirm Interactive.
- AdTractive Labs / ClickFirm Interactive will take reasonable precautions to prevent the loss, misuse or alteration of your personal information.
- The transfer of data over the internet is inherently insecure, and any kind of security in this regard cannot be guaranteed by AdTractive Labs / ClickFirm Interactive.
- Although, we use SSL encrypted technology for making any kind of money transaction to ensure maximum security against online theft and fraud.
*AdTractive Labs / ClickFirm Interactive reserves the right to modify the above terms and conditions at any point in time, including the time of an ongoing contract, and changes in the terms and conditions will be notified to the clients through company email